Return Policy


Castaly Industries Corp. guarantees to the original customer, every new machine sold a "ONE YEAR LIMITED WARRANTY."  This Limited Warranty only covers defective parts or workmanship caused by the failure of any part provided or supplied by the manufacturer under the normal use and clean environment from the original date of purchase. Castaly Industries Corp. will warranty the part for one (1) year from the original purchase date, excluding all consumable and wear parts such as blades, cutters, knives, sandpapers, belts, etc.


In the event of a part failure, the customer shall notify the distributor for a replacement part immediately. Replacement parts will be shipped freight pre-paid. Castaly Industries Corp. does require all failed parts be returned to Castaly Industries Corp for inspection to determine the cause of failure. Replacement products or parts will be invoiced to the customer and credit will be issued to the customer upon receipt, inspection and verification by Castaly Industries Corp. that the product or part is indeed defective.